Keep them coming -2022

Hello again WeCare Members

WeCare Independent Pharmacy Network offers you a fully integrated loyalty system, integrated with your pharmacy software & data. The main 3 benefits of running a loyalty system in your store is:

Keep customers coming back to spend money in your store to collect points.

The data collected from the loyalty sign ups helps build a communication channel between yourself & your patients.

If your customers have a loyalty card, which gets linked to their profile when captured correctly, you can use the loyalty card in the dispensary to pull up their profile.

Set your date and plan for when you would like to launch your instore personalised loyalty. Keep in mind, you can order banners, posters, organise social media posts to prepare. Place an order for loyalty cards with your CSR & Business Centre Agent, give yourself a month for preparation for artwork, printing and set up.

Set a date for your CSR to come into your store, set up your Loyalty parameters, points selection, and train the staff on how to collect & capture. With this preparation time, you can also communicate with suppliers, see if they would like to run competitions or give out gifts/samples on your launch day. Have a clinic? Prepare to advertise clinic services on the day. This is the time to implement the steps to reach your goals for your business.

Now is the time to take the tools being given to you, and step in the right direction to create customer retention in your business.  Set incentives for your staff, your Rhains report shows a monthly tally on which of your team have signed up & swiped your personal loyalty cards. Create a “TOP SWIPER OF THE MONTH” incentive, receiving a certificate, gift, day off – anything of your choice to show your appreciation to your team for helping you build up your patient relationships

Keep in mind, you can do re-launches, or host competitions when you want to create excitement for your patients. We assist with the starting point, its up to you as the pharmacy owner to take this opportunity and build it into your business the way it suits you.

 

Speak to your WeCare CSR or Business centre agent for more information, and lets get the ball rolling. 

For more information, call us: 087 802 2621
📣 Email: contactus@we-care.co.za
🌏 Website: we-care.co.za